CANCELLATION POLICY

In the event that you wish to cancel your booking/order, please send us an email up to 48 hours (2 days) prior to the service you planned to attend. A full refund will be reimbursed.

If you wish to cancel within the 48 hours (2 days) prior to the service you plan to attend, this is still possible, but please note that a full refund may not be guaranteed. If BlackHairBlackBeauty Ltd cancels a particular service then each member will be notified either by email or telephone as soon as possible. A full refund will be reimbursed to individual members who booked to attend any of the services delivered.

Refund
Blackhairblackbeauty are committed to ensuring you that our services are delivered to a high quality standard. Please note that refunds will generally not be permitted after the attendance of any of the services delivered. In circumstances where a member is extremely unsatisfied with the service received, it is advised that the complaint procedure is adhered too.

Rescheduling
In the event that Blackhairblackbeauty needs to cancel a particular service, the following will take place;

  • Members concerned will receive a full refund
  • Each member concerned will be invited to receive an alternative service
  • Blackhairblackbeauty will make every efforts to reschedule the cancelled service as soon as possible. Members will be promptly informed of any updates.

Any comments? Feel free to send us an email on info@blackhairblackbeauty.co.uk


DISCLAIMER OF WEBSITE AND COMPANY

Whilst Blackhairblackbeauty take all reasonable steps to make sure that the information on this website is up to date, this may not always be the case. All material contained on this Website is provided without any or warranty of any kind. You use the material and information on this Website at your own discretion.

Disclaimer of attendance of services
Please read the following disclaimer before agreeing to attend any of the services Blackhairblackbeauty Ltd provide.

The owner of BlackHairBlackBeauty Ltd is confident that clients and visitors will be satisfied of the quality of services received. However, in the circumstances where an individual/group may be unsatisfied with any service/s provided, please do not hesitate to contact us directly. We aim to respond to all complaints within 48 hours.

Are services are delivered either by; freelancers, official employees of the company or/and the owner of Blackhairblackbeauty Ltd. Each facilitator is either trained in Black hair and/or Black beauty or have significant knowledge, which we believe is suitable for the services we offer.

Workshops

All of the materials (including handouts), which are provided at our workshops are owned by the company. Attendees of the workshops do not have the right to sell/reproduce the materials or administer any documents to other individuals/parties. Any materials given to the members are purely for personal use.

Mobile Afro hairdressing and Makeup services

Every efforts will be made for our professionals (such as hairstylist and makeup artists) to attend the appointment at the scheduled time. However, this may not be guaranteed at all times. In these circumstances, please communicate with management who will respond to this issue accordingly.

When booking a mobile appointment, every efforts is made for the client in terms of how to prepare for the treatment provided.

It is mandatory for the client to pay for the treatment before each appointment. At the time of the appointment, the professional will treat the client according to what has been paid for. No cash transactions will be accepted during the appointment. The client will have to rebook online if additional treatments are required.

If an individual/group is entitled to any discounts, these need to be claimed within the stated time frame.

Bridal appointments

If a request is made for a bridal booking, clients will be offered a consultation to discuss their needs. Clients may need to be flexible in terms of the location of meeting for the consultation. At the consultation, prices and booking details will be discussed and finalised.

Products

We are making every effort’s to present our natural hair care line by August 2017. If you have any queries, then please do not hesitate to contact us via the website.


PRIVACY POLICY

What is this Privacy Policy for?

This privacy policy is for this website www.blackhairblackbeauty.co.uk and our services. This policy is served by BlackHairBlackBeauty and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, clients, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website
This website and its owner take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Our services

Management, staff and external parties working in partnership with the company make every effort to respect the client’s privacy, dignity and disclosure of information (particularly when working in client’s homes). Our objective is to provide safe environments when delivering; hairdressing and makeup services, workshops and bridal hair and makeup services. Any information disclosed during appointments remain confidential unless there is concern for the well being of the client.

Use of Cookies
This website may use cookies to better the users experience while visiting the website. Where applicable this website may use a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website may use a tracking software to monitor its visitors to better understand how they use it.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer.

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from Blackhairblackbeauty Ltd a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.

Services

Personal information will be used to compile our customer database. This information will be used in various means. As an example, this information will be used to record and monitor the treatments used. In addition, our database is used to contact customers about special offers and discounts.

External Links
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Third Party Providers
Blackhairblackbeauty Ltd work with other professionals who deliver the services on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.

Adverts and Sponsored Links
This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Any comments? Feel free to send us an email on info@blackhairblackbeauty.co.uk


TERMS AND CONDITIONS

Website terms and conditions for www.blackhairblackbeauty.co.uk 

These terms of use govern your use of our site. These website terms of use have been provided and, approved by the solicitors at legal documents resource DIY Legals. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

Website Access
It is not necessary to register with us in order to use most parts of this Website [However, particular areas of this Website may only be accessible only if you have registered].

Use of Website
This website may be used for your own private purposes and in accordance with these terms of use.

You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

Site Uptime
All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly Blackhairblackbeauty will not be liable if this website is unavailable at any time.

Where possible Blackhairblackbeauty always try to give advance warning of maintenance issues that may result in Website down time but staff shall not be obliged to provide such notice.

Visitor Provided Material
Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this Website any material: for which you have not obtained all necessary consents; that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom; which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
[We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the Paragraph above].

Links to and from other Websites
Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed: you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing; you do not misrepresent your relationship with this website; and the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this Website in breach of the paragraph above you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

Exclusion of Liability

We do not accept liability for any loss or damage that you suffer as a result of using this Website or our services.

Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and Jurisdiction
These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Our Details

Our business’s name is: BlackHairBlackBeauty Ltd

Our contact details are: info@blackhairblackbeauty.co.uk

Our telephone number is: +44 (0) 7951089762

Our company number is: 09316164

Our registered address is: KEMP HOUSE, 160 CITY ROAD, LONDON, ENGLAND, EC1V 2NX

Contact Us

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